A website for a property management company is a platform that showcases its property management services and builds trust with new clients. For Reduta Nieruchomości—a Kraków-based manager of over 200 housing communities—we designed and implemented such a website from scratch.
The project included graphic design and WordPress website development and ongoing support — we carry out similar projects as part of business websites.
2024
Description of implementation
The main objectives in the implementation of the new website design for Redoubt were to highlight the company's many years and extensive experience. We achieved this effect with the help of several elements, primarily good and clear copywriting, as well as highlighting the most important figures with icons. We also added customer reviews (so-called social proof) to the site. All these elements help build the company's image as a professional business partner.
As for functional assumptions, we focused on simplicity of navigation, placement of a detailed company offer on the site, a simple contact form and FAQs answering all the most important customer questions.
Featured service
On a daily basis, Reduta Nieruchomości serves nearly 7,000 clients - residents of housing communities and cooperatives. Such a multitude of clients requires constant telephone and email support.
We suggested optimizing at least some of these tasks. We asked the company's employees who have regular contact with customers to create a list of frequently asked questions.
Based on the list, we have created a FAQ section on the site with ready answers and downloads for new customers. This solution will significantly reduce the burden of repetitive inquiries for employees.
Paulina Frączek
Proxy, Reduta Nieruchomości Sp. z o.o.
